Why you'd want to export Trustpilot reviews
Trustpilot is a goldmine of customer sentiment, but it doesn't give you a built-in way to download your reviews in bulk. If you want to do anything meaningful with that data outside of scrolling through their dashboard, you need to pull the data yourself.
Extracting your reviews directly into a spreadsheet unlocks several high-value workflows:
- AI Sentiment Analysis: Feeding hundreds of reviews into an LLM to automatically categorize the most common complaints, feature requests, or points of praise.
- Competitor Benchmarking: Pulling a rival's reviews to identify gaps in their service that you can capitalize on in your marketing.
- CRM Integration: Organizing review data to cross-reference with your customer support tickets or CRM records.
- Marketing Collateral: Easily sorting by 5-star ratings to find the perfect quotes for landing pages, ad copy, or social media posts.
- Offline Backups: Keeping a historical, owned record of your brand's reputation over time.
The problem is that most solutions either require an expensive paid API plan, a developer to build a custom integration, or a general-purpose scraper you have to configure from scratch. For most marketers and founders, a Chrome extension that handles this directly is the fastest path from a Trustpilot page to a clean CSV file.
Here are the five best options available right now, ranked by how well they actually fit this specific job.
The 5 best tools for exporting Trustpilot reviews
1. OrderBoosts Trustpilot Review Exporter
Best for: instant, free export with no setup or account required
OrderBoosts built this extension specifically for Trustpilot — which is exactly why it ranks first. Navigate to any trustpilot.com/review/... page, click the extension, and your reviews export to CSV or copy to your clipboard in one action. It captures all the vital metadata: review text, star ratings, reviewer names, dates, and direct links.
The standout detail is how it handles data: everything is processed locally inside your browser. Nothing is sent to an external server. That matters significantly if you're handling client data or conducting sensitive competitive research. There is no account required, no credits to manage, and no hidden free-tier limits.
Pros: Purpose-built for Trustpilot, zero configuration, 100% free, local data processing.
Cons: Only works for Trustpilot (not a multi-site scraper).
2. Data Miner
Best for: teams already using it for broader web data extraction
Data Miner is a highly capable, general-purpose web scraper extension with a massive library of community-built "recipes." There are existing Trustpilot recipes available in their public directory, which gives you a decent head start.
However, because Trustpilot occasionally updates its site structure, you'll likely need to tweak these recipes for the specific page structure or review count you're targeting. The free tier caps the number of pages you can extract per month (usually around 500 pages), which becomes a real constraint if you are analyzing massive brands with thousands of reviews.
Pros: Huge community recipe library, handles pagination well, great for scraping beyond just Trustpilot.
Cons: Steep learning curve, free tier limits, requires recipe adjustments when Trustpilot updates its UI.
3. Instant Data Scraper
Best for: quick attempts where you'd rather not configure anything
Instant Data Scraper uses AI and heuristics to auto-detect repeating list and table structures on a web page and attempts to extract them without any manual mapping. It works on Trustpilot often enough to be worth trying first if you already have it installed in your browser.
The main drawback is reliability. The failure rate goes up with Trustpilot's dynamic rendering, especially on pages that load reviews progressively or use complex pagination. If it misses the data, you don't have many options to "fix" it manually.
Pros: "One-click" magic when it works, no CSS selector knowledge required.
Cons: Struggles with progressive loading, output often needs heavy cleanup in Excel/Sheets.
4. Web Scraper (webscraper.io)
Best for: developers who want repeatable, structured extraction
Web Scraper is a well-respected open-source extension that lets you define a scraping "sitemap" — essentially a custom visual schema for how to navigate, click, and extract data from a page. That gives you incredibly precise control over what gets extracted and in what format.
The tradeoff is meaningful setup time. You need to understand CSS selectors and pagination logic. For a one-off Trustpilot export, it's significant overhead; but for a scheduled or repeated workflow managed by a technical team member, it makes a lot of sense.
Pros: Ultimate flexibility, open-source, excellent handling of complex site navigation.
Cons: Requires technical knowledge (CSS selectors), overkill for simple exports.
5. Phantombuster
Best for: bulk or scheduled exports across many pages
Phantombuster is technically not a Chrome extension — it's a cloud automation platform — but it's the most widely used dedicated tool for scraping Trustpilot at scale. It runs on their servers, requires an account, and charges based on execution time.
If you need to pull reviews from dozens of different Trustpilot profiles on a recurring weekly schedule and send that data straight to a Google Sheet or Slack channel, it's the right tool. For a single export or occasional use, the monthly subscription cost and setup overhead just aren't justified.
Pros: Cloud-based (runs while you sleep), integrates directly with CRMs and Sheets, highly reliable.
Cons: Expensive for casual use, requires setting up an account and API connections.
Quick Comparison
Ease of Use Score
Out of 10 — higher is better
| Tool | Setup Friction | Processing | Free Tier Data Cap (March 2026) | Best For |
|---|---|---|---|---|
| OrderBoosts | None | Local Browser | Unlimited | Instant, secure one-off exports |
| Data Miner | Moderate | Local Browser | Generous (~10k rows) | Users needing custom scraping recipes |
| Instant Data Scraper | Low | Local Browser | Free | Quick, automatic table scraping |
| Web Scraper | High | Local Browser | Free (Local) | Technical users building complex schemas |
| Phantombuster | Moderate | Cloud Servers | Highly Restricted | Automated, recurring bulk exports |
What to look for in a Trustpilot review exporter
The four things that separate a useful tool from a frustrating one in this category:
Note on Pagination: Trustpilot paginates its reviews. A good tool must be able to automatically click "Next Page" and continue grabbing data, rather than requiring you to manually export one page at a time.
Setup friction. Purpose-built tools have none. General scrapers require you to configure CSS selectors, manually teach the tool how to handle pagination, and debug when the page structure inevitably changes.
Output format. CSV is the most universally portable format. Direct clipboard copy works incredibly well for pasting directly into Google Sheets. Beware of tools that only output raw JSON, as this will require an extra conversion step before non-technical team members can read it.
Privacy. If you're working with client review data or internal strategy, local processing matters. Tools that route data through their own servers introduce an unnecessary security exposure. Look for extensions that run entirely within your local browser.
Cost. OrderBoosts is entirely free with no tier limits. Most alternatives have caps on their free plans (either by row count or page count) that will freeze your export midway through any meaningful dataset, forcing a paid upgrade.